Saturday, July 20

What Car Owners Should Know About the Tesla Autopilot Recall

What Car Owners Should Know About the Tesla Autopilot Recall

Drivers of Tesla vehicles will automatically receive software updates that the company releases to address federal auto safety regulators’ concerns about its driver assistance system, Autopilot.

The updates, which Tesla will send to cars via cellular networks, will include new warnings and controls to ensure drivers are attentive to the road and their cars while using an Autopilot feature that can steer the cars in an autonomous way. Customers will not have to take the vehicles to a service center.

The company was a pioneer in the use of such over-the-air updates, which are now also used by many established car manufacturers.

Drivers with questions about the recall can call Tesla customer service at 1-877-798-3752. They can also call the National Highway Traffic Safety Administration’s vehicle safety hotline at 1-888-327-4236. More information about the recall can be found at www.nhtsa.gov.